T-Mobile Hotspots
The Altoona Area Public Library is partnering with T-Mobile to offer mobile hotspots to our patrons for a nominal fee. The Library hotspot program allows library card holders, who are in good standing, to access unlimited, high-speed Internet service anywhere a T-Mobile LTE service signal can be reached.
Eligibility
Adult patrons, age eighteen or older, who are in good standing with no outstanding fines are eligible to check out the mobile hotspots. Temporary patrons are not eligible to check out hotspots. The Library reserves the right to refuse check out privileges for this device for any patron for any reason.
Cost- $15 for 14 Days
The mobile hotspots are available to check out for a nonrefundable fee of $15.00 due upon check out of the device. The loan period for the mobile hotspot is fourteen days. The hotspots cannot be renewed, but can be checked out again after return and payment of another $15.00 fee as long as a wait for the devices does not exist.
A late fee of $1.00 a day will be applied to the patron account if the device is overdue and Internet service will discontinue after the device becomes overdue. After 90 days overdue, a $75.00 charge will be applied to the patron’s account along with a $5.00 processing fee. If any auxiliary components are lost or damaged an additional $5.00 fee will be applied to the patron’s account.
Waitlist
If all hotspots are checked out, a patron’s name can be placed on a waiting list until one becomes available. An active voicemail box is required for contact. If the patron cannot be reached via phone or voicemail, their name will be skipped and removed from the waitlist. After called, a patron will have two library business days to pick up the device. If the device is not checked out by the end of the second day, their name will be skipped and removed from the waitlist. Only one member of a household may check out a hotspot at any given time. Additionally, two members of the same household cannot be on the waitlist at the same time.
Usage
The Altoona Area Public Library is not responsible for the Internet’s content, and data collected or transmitted via the hotspot, or for any misuse of copyrighted material, pirating, or any other violation of law. The Library reserves the right to bar patrons from using the library if they have been found to be using the hotspot for criminal activity. The Library is not responsible for any damage by malicious software, identity theft, or other criminal activity that may result from the Internet connection via the hotspot. Internet content filtering is not provided. Parents and guardians are responsible for a child’s use of the hotspot and the material accessed.
The Library is not responsible for determining service quality or signal strength in the area the device is expected to be used, nor is the Library responsible for service quality or strength provided by T-Mobile. A service map can be accessed via the T-Mobile website.
If all hotspots are checked out a patron’s name can be placed on a waiting list until one becomes available. A hotspot can be reserved for one day by phone if one is available.
Library Hours
Monday: 8:30AM – 8PM
Tuesday: 8:30AM – 8PM
Wednesday: 8:30AM – 5PM
Thursday: 8:30AM – 8PM
Friday: 8:30AM – 5PM
Saturday: 9:00AM – 4PM
Sunday: Closed
**The Family Place toy area in the Youth Room closes 30 minutes before closing time each day.
Get in Touch
1600 5th Avenue, Altoona, PA 16602
814-946-0417
info@altoonalibrary.org